Words are the cannons fired out of a shell. Once its out of the barrel, there is no way we can get it back. The receiver can either respond to the cannon and there is a war in terms of the perceivers. The importance to use control of your language is the utmost feature of judgement from the people whom we are communicating to and how society perceives us on the whole. There are 3 main entities in this process, the sender, receiver and observers. There is another interesting thing called Noise which acts as barriers for the message to reach from either part to another. It sometimes amazes me that how some things in Learning has propensity to trigger such deep profound thought and creativity. The chapter was on Communication, its types, barriers, complexities and where it is important. The process of communication had similar structure as we had seem in Marketing communication with different entities involved. Most of the things that we either ignore or take for granted have such huge impacts or roles to play in the organization. And we never realize it till we read about it. There were two very interesting examples in the book pertaining to use of Social networks and Gossip at workplace. Both unavoidable and yet very critical to control for managers. But the bigger picture which I took from all this is one, to keep the Personal and Professional life separate. Something which is very very easy to say than done.
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| The process of transfer of understanding |
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